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10 October 2009 by Matt Woodruff.
One thing I noticed about the Jeep when I got it was that the power steering pump was noisy, like it was low on fluid. I talked to the dealer about it when I took the Jeep in for its 12,000 mile service and he said that they would replace it under warranty, but that it checked out fine and that all Jeeps have noisy power steering pumps. I put up a poll at www.Jeepforum.com and 75% of respondents said theirs don’t make noise. A number of the ones who said theirs were noisy also said that they were going to replace theirs. I think the bottom line is that I am going to have it replaced. On the subject of Jeep dealers, I can tell when a Zerk fitting has been touched and when it has not and it is clear that they did not lubricate the Jeep when it was in for service. The service writer said that they may have missed a few because most vehicles don’t have them any more. Excuse me, you are a Jeep dealer. If your guys don’t know how to service Jeeps, find another line of work. I did it myself and taught my son how to do it. We discovered that two grease fittings were missing altogether. A competent mechanic would have spotted that if he was doing a lube job. I guess if you want a job done right, you have to do it yourself.
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